Our Guarantee: 100% Satisfaction
At HaGear, we stand behind every product we make with complete confidence. That’s why we offer a 100% Satisfaction Guarantee.
We apply the same promise to every product—no more, no less. We believe in the exceptional quality of our gear, crafted with precision engineering and premium materials. For this reason, we proudly offer a 1-year warranty on all our products, ensuring they remain free from defects or damage under normal use.
We’ve Got You Covered
HaGear is proud to build gear that lasts. Our commitment to expert craftsmanship and unmatched quality is backed by our guarantee:
If your holster, attachment, or mag pouch becomes damaged under normal use, we’ll repair or replace it free of charge, excluding shipping and handling fees.
To process a warranty claim, please provide a copy of your original purchase order and submit your request using the contact form. We may request photos of the item to assess the issue and determine if it needs to be returned for service.
Note: Modified items are not covered under warranty.
Hardware Replacement Kits
Lost a screw or small part? No problem.
We’ll send you a replacement hardware kit—you only need to cover the shipping and handling costs.
30-Day Free Returns & Exchanges
When you purchase directly from HaGear, you’re covered by our 30-Day Money-Back Guarantee — no questions asked.
If for any reason you are not completely satisfied with your purchase, simply submit a return request within 30 days. Once we receive the returned item in acceptable condition, we will issue a full refund—no questions, no hassle.
Returned items must be unused, undamaged, and in original condition. Items that do not meet these criteria will not be eligible for a refund.
Note: Holsters in custom colors are subject to a 15% restocking fee.
